Overview

Articles 3 and 4 of the Central Bank of Bahrain and Financial Institutions Law 2006 ('CBB Law'), lays down the Central Bank of Bahrain's ('CBB') objectives, as well as duties: these include protecting the legitimate interests of customers of financial institutions.

In keeping with this objective, the CBB undertakes various activities, such as:

Issuing consumer alerts, warning consumers how to protect themselves against financial crime;

Disseminating consumer guides, containing general information and advice on using financial services and products;

Monitoring consumer complaints with respect to licensed entities, including taking appropriate action where necessary; and

Administering a deposit protection scheme.

Responsibility for this area of activity rests with the Compliance Directorate, who may be contacted by e-mail (compliance@cbb.gov.bh), telephone (+973-17 547 956) or by fax (+973-17 535 673).